Posts Tagged 'shoes that love you'

Excellent customer service is not a thing of the past

Recently I broke my favorite pair of flip flops, the Savannah by OKA b. During the summer you can find me in either my black or copper pair almost every single day. Needless to say I was devastated when the piece between my toes broke. After emailing the OKA b. I was instructed to complete the return form and mail them my broken shoe. I didn’t even need my original receipt for proof of purchase. About a week after I put my broken shoe in the mail, I received a brand new pair of Savannahs. Now that is excellent customer service!!

These are by far the most comfortable shoes I have ever worn. It’s no wonder OKA b.’s Web site is called shoesthatloveyou.com. My sister and I walked in our Savannahs for hours all over San Diego recently. OKA b. now has a bridal collection. I wish I would have had these at my wedding. If you are getting married soon you have to try some!

Thanks OKA b. for providing excellent customer service. I think I am a customer for life. 


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