Employee fired for using ALL CAPS in email

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PLEASE DO NOT USE ALL CAPS WHEN WRITING.  IT IS A BIG NO-NO AND IS CONSIDERED SHOUTING.  Don’t use all caps, period.  It is appropriate for a heading or title but never in the body of a document, especially email.  Recently a woman in New Zealand was fired for using all caps in an email message to co-workers.  Vicki Walker worked as an accountant for a company called ProCare who said that the emails she wrote using ALL CAPS, bold typeface, and red text created “disharmony” in the workplace.

This just goes to show you how people, especially employers, can find the use of ALL CAPS offensive.  Walker sued her employer and was awarded approximately $11,500 damages in U.S. dollars.  Although the company might have taken it too far by firing her, this does illustrate how ALL CAPS should not be used in the workplace.  And DON’T USE IT IN A BLOG POST EITHER. 

Special thanks to my student who forwarded me this article which is definitely interesting.  🙂

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5 Responses to “Employee fired for using ALL CAPS in email”


  1. 1 Cheryl September 12, 2009 at 12:43 pm

    That is one of my bloggy pet peeves too! I couldn’t believe she was fired, but wow!!! Crazy! Guess she’ll learn from now on? Although, she could start typing even more annoying. WhEn EvErY sEcOnD lEtTeR iS cApItAlIzEd It DrIvEs Me EqUaLly CrAzY. 😉

  2. 3 Karissa September 12, 2009 at 12:59 pm

    I get comments like that too. makes me bonkers.

    I can’t believe she was fired! wow. but using bold and red? she must have been pretty tightly wound?

  3. 4 Janis September 12, 2009 at 1:41 pm

    Yikes. I should have read this prior to replying to your last email. S~O~R~R~Y~C~H~R~I~S~T~Y 🙂

  4. 5 Cheryl September 12, 2009 at 4:59 pm

    Elizabeth, I had a hard time even typing like that!!!


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